Microsoft was a late entrant into the unified communication market. In a very short period of time, the company has jumped from relative obscurity to the No.2 market share vendor and now offers a robust premises-based solution with Skype for Business (formerly Lync) and burgeoning cloud service within Office 365. Microsoft’s best partner throughout this journey has been Polycom, which is the main supplier of IP phones to Microsoft Skype for Business or Office 365 customers.
This week at the Enterprise Connect conference, Polycom made a number of announcements that expands the partnership to bring video to conference and huddle rooms. It seems a switch flipped inside Microsoft over the past six months. Historically, Microsoft has seemed almost dismissive of the value of video, perhaps because so much energy was spent legitimizing Lync, now Skype for Business as a credible voice platform. Whatever the case, Microsoft seems to developed some religion around video and is looking to make a big push into conference and huddle rooms.