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University examines cloud phone service

VoIP News October 25, 2017

Georgetown University is testing a cloud phone service intended to replace its 25-year-old system, which would cost millions of dollars to replace. The move, part of a broader telecommunications infrastructure overhaul, advances the private university’s plan to migrate to consumer-friendly cloud and mobile software, says CIO Judd Nicholson.

Georgetown University CIO Judd Nicholson. Georgetown University

Georgetown University CIO Judd Nicholson.

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Network World Unified Communications

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Internet VPN or MPLS for branch office IP phone communication?

VoIP News October 23, 2017

Many businesses with branch offices that have IP-enabled phones must decide what type of circuit medium to use for their communication to the corporate headquarters site.

Two of the most selected choices are a MPLS circuit or internet VPN. Both solutions have their pros and cons, and what is best can depend on your business requirements. Speed, quality of service (QoS), security and cost are the key factors you should consider when making this decision.

Pros and cons of an internet VPN

A significant advantage of using an internet VPN for communication is the cost. Most times, a branch site can use its existing internet connection for communication back to its headquarters. Usually, a 10 Mbps internet circuit costs much less than a 10 Mbps MPLS circuit. This can encourage a business to purchase more bandwidth for their branch site.

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Network World Unified Communications

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IDG Contributor Network: When phone systems attack

VoIP News October 21, 2017

A telephony denial of service (TDoS) attack is a specific type of DDoS attack that originates from or is directed towards a telephone system with the intent of bringing down the targeted system. These attacks commonly focus on commercial businesses and may often include ransomware requests. In reality, these attacks can affect anyone, including our nation’s 911 infrastructure, because even it is not isolated from or immune from these types of attacks. And based on its mission, in many ways, it is more fragile.

Unintentional TDoS attack

Just last year, 911 centers across the country, including a site in Phoenix, Arizona, were the targets of allegedly unintentional 911 TDoS attacks when some malicious JavaScript code was published on a web page. The code, once loaded on a smartphone browser, would cause some devices to automatically dial 911 repeatedly without user intervention and without the user’s knowledge. 

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Network World Unified Communications

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