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How to run your small business with free open source software

VoIP News October 16, 2017

Editor’s note: This article was originally published in November, 2013. It was last updated in April 2017.

Take a look at the next desktop PC or laptop you come across. Odds are good it won’t be running an open-source operating system. Microsoft’s closed-source Windows has by far the highest share of the PC client operating system market, followed in a distant second by Apple’s macOS. Linux and other wholly open source operating systems have only a tiny market share.

It’s not hard to see why. Despite the advances made by distributions such as Ubuntu, desktop Linux is still miles behind Windows and macOS in terms of the look, the feel and the slickness that most office workers have come to expect. The vast majority of companies simply aren’t prepared to make office workers use an open source OS — and most office workers aren’t prepared to use them, either.

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Network World Unified Communications

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8 awesome (and sometimes free) conference call services

VoIP News May 26, 2016

Conference calls are a big part of work life today — sometimes too big. Because we spend so much time in meetings, we want conference-calling systems that that launch quickly and work flawlessly so we can get the information we need and move on to other pressing matters. The capability to browse a post-meeting transcript or zoom through an audio recording would be big bonuses, especially for fastidious note-takers who don’t always catch everything in real time.

The good news is that the leading conference call services are full of features that take the sting out of group calls and online meetings. Standard features typically include audio recording capability, support for screen-sharing, automated transcripts (created by converting digital recordings into text), Web interfaces with hosting tools for managing calls and keeping track of participants, and 24/7 availability. Some services also offer personalized greetings to participants who dial in, customized hold music, operator assistance and a participant “dial-out” feature, where the service calls participants to bring them into the meeting (also referred to as “call me” functionality).

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Network World Unified Communications/VoIP

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