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  • How do you troubleshoot UCaaS problems? Put a ThousandEyes on it

    by on September 27, 2017 - 0 Comments

    Cisco Live kicked off this week in Las Vegas. The annual event is where Cisco shows off its latest and greatest innovations, such as the intent-based networking system Cisco announced last week. However, it’s also a forum for many of Cisco’s technology partners to show off their wares in the World of Solutions Expo Hall. […]

  • Whose Zoomin who? Polycom is

    by on October 12, 2017 - 0 Comments

    Shortly after talking the helm as Polycom, CEO Mary McDowell discussed her strategy for the company moving forward. One of the focus areas for it is to broaden its technology partner ecosystem. The company has a great partnership with Microsoft and is the only vendor that has products that interoperate natively with Skype for Business/Office […]

  • IDG Contributor Network: SD-WANs lost my voice

    by on October 14, 2017 - 0 Comments

    If there’s one application that brings chills to the hearts of SD-WAN implementers it’s providing a predictable real-time voice service. So let’s talk about how SD-WANs might help. The problem with voice We need to separate from the theory of voice and the reality of voice. The theory goes something like this. The Internet is […]

  • How to run your small business with free open source software

    by on October 16, 2017 - 0 Comments

    Editor’s note: This article was originally published in November, 2013. It was last updated in April 2017. Take a look at the next desktop PC or laptop you come across. Odds are good it won’t be running an open-source operating system. Microsoft’s closed-source Windows has by far the highest share of the PC client operating […]

  • Cisco makes videoconference technology invisible

    by on October 18, 2017 - 0 Comments

    Last month Cisco announced two new room video systems called the Spark Room Kit and Spark Room Kit Plus. Behind these dull names are some impressive technologies never before seen in videoconferencing. The room kits are nearly complete videoconferencing systems, but they don’t include the displays. Each system is a single all-in-one device with camera(s), […]