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Amazon Chime goes after WebEx, Skype for Business and more

VoIP News November 11, 2017

Companies looking for a new video- and teleconferencing system have a fresh face to turn to in the market: Amazon Web Services.

On Monday, the public cloud provider announced the launch of Amazon Chime, a new service that’s designed to compete with the likes of WebEx, Skype for Business and GoToMeeting. It’s a powerful swing at some very entrenched enterprise software players by the public cloud provider.

AWS launched the service with native applications for Windows, MacOS, iOS and Android. Chime’s infrastructure is based in the U.S., but Gene Farrell, AWS’s vice president of enterprise applications, said that the service can be accessed worldwide.

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Network World Unified Communications

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Amazon releases Chime, a new cloud-based UCaaS

VoIP News November 7, 2017

Amazon today announced Chime, a unified communications as a service (UCaaS) offering hosted in Amazon Web Service’s cloud.

Amazon is entering a crowded market of UC solutions, some of which are already cloud-based and others that run on customer premises. Nevertheless, analysts who track Amazon say the company has an opportunity here.

Chime uses a mobile or desktop application that is available across iOS, Android and Windows environments. It uses noise-cancelling wideband audio, which Amazon says allows it to deliver high quality audio and video experiences. When a meeting starts, Chime calls all the participants, who can join by clicking a button; there is no PIN required. Chime shows a visual roster of all attendees, which Amazon says eliminates the “who just joined” questions that can occur on conference calls. Any user has the ability to mute a noisy participant. Advanced editions of Chime allow IT to centrally manage users and settings, including integrating it with existing corporate directories.

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Network World Unified Communications

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