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Amazon Chime goes after WebEx, Skype for Business and more

VoIP News November 11, 2017

Companies looking for a new video- and teleconferencing system have a fresh face to turn to in the market: Amazon Web Services.

On Monday, the public cloud provider announced the launch of Amazon Chime, a new service that’s designed to compete with the likes of WebEx, Skype for Business and GoToMeeting. It’s a powerful swing at some very entrenched enterprise software players by the public cloud provider.

AWS launched the service with native applications for Windows, MacOS, iOS and Android. Chime’s infrastructure is based in the U.S., but Gene Farrell, AWS’s vice president of enterprise applications, said that the service can be accessed worldwide.

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Network World Unified Communications

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Amazon releases Chime, a new cloud-based UCaaS

VoIP News November 7, 2017

Amazon today announced Chime, a unified communications as a service (UCaaS) offering hosted in Amazon Web Service’s cloud.

Amazon is entering a crowded market of UC solutions, some of which are already cloud-based and others that run on customer premises. Nevertheless, analysts who track Amazon say the company has an opportunity here.

Chime uses a mobile or desktop application that is available across iOS, Android and Windows environments. It uses noise-cancelling wideband audio, which Amazon says allows it to deliver high quality audio and video experiences. When a meeting starts, Chime calls all the participants, who can join by clicking a button; there is no PIN required. Chime shows a visual roster of all attendees, which Amazon says eliminates the “who just joined” questions that can occur on conference calls. Any user has the ability to mute a noisy participant. Advanced editions of Chime allow IT to centrally manage users and settings, including integrating it with existing corporate directories.

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Network World Unified Communications

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Can Amazon be stopped?

VoIP News October 20, 2017

Prime retail space is going vacant. The latest example of yet another retailer closing its doors is Payless Shoe Source. Payless has filed Chapter 11 and will be closing 400 stores. It’s ironic really, because their whole premise is Americans want to pay less for shoes, but the retailer can’t match the price or experience of online options. It’s one more example of the epidemic hitting brick-and-mortar retailers.

Last year (and again this year), it was Radio Shack that prompted the headlines. Sears has been in decline for decades. The Limited is even more limited now that it has filed for bankruptcy and has begun closing 250 of its stores.

Macy’s and Sears alone will be abandoning 28 million square feet of retail space. The loss of these anchor stores is what starts the dreaded domino effect at the mall. If the mall can’t back fill that space, reduced numbers of shoppers impact the demand for sunglasses, cinnamon rolls and all the other small businesses that survive on the other brands’ crowds. When they fall, so does the mall.

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Network World Unified Communications

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